Store Policy
Customer Care
Welcome to ARVY! We are excited to have you as our customer. Below are our store policy terms and conditions, which govern the use of our website and purchase of our products. By accessing our website and purchasing our products, you agree to comply with these terms and conditions.
Products and Privacy
Our website offers a wide range of trendy essential items including leather wallets, bags, belts card holders, and many more. We make every effort to ensure that the product descriptions, images and pricing on our website are accurate and up to-date. However, we reserve the right to modify the products and their pricing at any time without prior notice.
Order Processing
We process orders in the order they are received. Once an order is placed, you will receive an email confirmation with the details of your order. Please allow 1-3 business days for us to process and ship your order. We ship via standard shipping and provide a tracking number for your convenience.
Returns and Exchanges
We want you to be completely satisfied with your purchase if for any reason you are not satisfied with your order, please contact us within 3 days of receiving your order to initiate a return or exchange. Please note that all returned or exchanged items must be unused, unwashed, and in their original condition with all tags attached. Shipping costs for returns and exchanges are the responsibility of the customer
Payment and Security
We accept payment through various payment methods including credit/debit card, UPI , and other payment methods. All payment information is processed securely and is never stored on our servers.
Intellectual Property
All content on our website, including but not limited to images, graphics, logos, and text, is the property of ARVY and is protected by copyright laws. Any unauthorized use of our content is strictly prohibited
Privacy Policy
We value your privacy and take all necessary steps to protect your personal information.
This Privacy Policy describes how thearvy.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
-
Examples of Personal Information collected:
version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
-
Purpose of collection:
to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
-
Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Order information
-
Examples of Personal Information collected:
name, billing address, shipping address, payment information, email address, and phone number.
-
Purpose of collection:
to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
-
Source of collection:
collected from you.
-
Disclosure for a business purpose:
shared with our processor WIX, CC Avenue, Razorpay & logistic partner.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the HARYANA of INDIA), without regard to its conflicts of law provisions. Any dispute arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the state and district courts located in [Chandigarh, HARYANA].
Terms and Conditions
Welcome to ARVY's Terms and Conditions page. Please read the following terms and conditions carefully before using our website, purchasing products or services from us, or engaging in any other activity with us.
​
1. Acceptance of Terms
By accessing or using the ARVY website or any products or services provided by us, you agree to be bound by these terms and conditions, which constitute a legally binding agreement between you and ARVY. If you do not agree to these terms and conditions, please do not use our website or purchase any products or services from us.
​
2. Use of Our Website
ARVY grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal and non-commercial purposes only. You agree not to use our website for any unlawful purpose, including but not limited to: posting or transmitting any content that is illegal, harassing, defamatory, or obscene.
​
3. Product Availability
ARVY makes every effort to ensure that our products are in stock and available for purchase. However, we cannot guarantee the availability of any particular product at any given time. If a product is out of stock, we will make every effort to notify you as soon as possible. some times due to sudden high demand of products ,it takes 3-4 hours to update product availability ,so some times your product get cancelled even after ordered.
​
4. Pricing and Payment
All prices listed on the ARVY website are in INR and are subject to change without notice. Payment can be made via credit card, debit card, or UPI. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to: product availability, incorrect pricing, or suspected fraud.
​
5. Shipping and Delivery
ARVY ships only in INDIAN. Shipping rates and delivery times vary depending on the shipping destination and the shipping method selected at checkout. All orders are processed and shipped within 1-7 business days. ARVY is not responsible for any delays in shipping or delivery due to causes beyond our control.
​
6. Returns and Refunds
ARVY accepts returns and exchanges within 7 days of receipt of your order, subject to certain conditions. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it. ARVY reserves the right to refuse any returns or exchanges that do not meet these criteria. And refund will be initiated within 3 days of return verification. and return shipping fees will be deducted from total paid amount.(if we found any kind of mess ,fraud or unknown damage , we will cancel your order or refund ).
​
7. Intellectual Property
The ARVY website and all content, images, designs, graphics, and other materials contained therein are the property of ARVY or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use any content or materials on our website for any purpose without our express written permission.
​
8. Disclaimer of Warranties
ARVY makes no representations or warranties of any kind, express or implied, regarding the use or the results of our website, products, or services in terms of their correctness, accuracy, timeliness, reliability, or otherwise. ARVY shall not be liable for any damages whatsoever arising out of or related to the use of our website, products, or services.
​
9. Limitation of Liability
In no event shall ARVY be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services, even if ARVY has been advised of the possibility of such damages.
​
10. Indemnification
You agree to indemnify and hold ARVY and its officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our website, products, or services, your violation of these terms.
Payment Methods
- Credit / Debit Cards
- UPI, net banking
- Offline Payments